Questions
Contact
support@clthngid.com
Once you join, $50 in credit is added to your account right away and can be used through the last day of that month.
On the 1st of every month after that, a new $50 is added.
Unused credit does not carry over, so each month starts fresh.
Your monthly credit stays at $50 as long as you are an active member that month.
To remain an active member, simply do one of the following each month:
Place an order, participate in the monthly vote, or invite someone who joins and places their first order.
If you are not an active member in any given month, your credit for the next month is lowered by $5.
Each month you are not active after that lowers it by another $5, down to a minimum of $25.
Each month you participate after that adds $5 back until you return to $50.
To increase your monthly credit beyond $50, invite your friends to join the CLTHNGiD Beta.
Each person you invite who joins and places their first order adds $25 to your monthly credit, every month going forward.
If you have any other questions, contact us at support@clthngid.com.
You can use it on anything in the catalog, across as many pieces as you like.
If your order costs more than your available credit, you pay the difference at checkout.
Sign in at my.clthngid.com with the email you joined with.
Shop the catalog and add your favorite pieces to your cart.
At checkout, the credit will be applied automatically, with no code needed.
Any order can be cancelled before it ships.
If you paid part of the price yourself, you can return a piece or exchange it for another size within 30 days of delivery, as long as it is unworn with the tags attached.
Orders paid for entirely with credit are final sale.
Anything that arrives damaged or incorrect is always replaced.
Full details are in the Beta Terms.
Yes.
There is no fee, no subscription, and no card required to receive your credit.
All we ask in return is that members stay active each month, whether by placing an order, voting, or inviting a friend.